Technical Program Manager - Developer Experience - #195318

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social.

The Challenge Ahead

The EADP Developer Experience team makes it easy to manage the entire suite of EADP services and infrastructure and to easily integrate these solutions within all EA games. We provide the interface to integrate with our diverse set of platform capabilities through our SDK, the EA Console to let anyone provision, and manage platform capabilities, and other tools and services.

You will report to a Sr. Manager of Program Management.

Responsibilities

• You will manage the development plan, schedule, and process for multiple projects simultaneously-- including tasks, resources, quality, time, priorities and costs --and report on progress to leadership.
• You will coordinate releases, including tracking bug/quality metrics, and ensuring agreement of schedules with customers, our testing group, and other technology groups.
• You will balance goals and roadmaps from Product Management with estimates and capacity constraints from Development to provide measurable milestones.
• You will support Product Management by working with the engineering team and partners (central teams, game teams) to refine requirements for development.
• You will resolve risks to the delivery of quality products.
  
  

Qualifications

• 5+ years program management experience running software programs
• 3+ years of experience with modern project management and SDLC processes and artifacts
• 3+ years of experience across component definition, design, engagement, engineering, and service management for highly available online services and platforms
• Experience with documentation and work tracking tools like: Confluence, GitLab, JIRA, Teams/Sharepoint, Workfront, Hansoft
• Experience working on high-scale, high-availability multi-tenant web services
• Experience with API-driven web services and architecture and understanding of how services work together
• Experience explaining technical concepts to non-technical audiences
  
  

This is a hybrid remote/in-office role.

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) * $107,600 - $147,100 CAD
  
  

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.